Returns & Shipping
At Superior Home Systems, we take pride in making sure each and every customer is happy with our product and service. After all, we are the winner of the Consumers Choice Award since 1987 year after year, recognized as the BEST in our industry.
Our Hassle Free Online Return Policy
If you have received your order from us but you are not completely satisfied with the product, whatever the reason may be, just pick up the phone or email us within 30 calendar days from the date that you place the order. We just ask that the returned product is still new and in sellable condition with all components, packaging, and accessories intact and not broken. Once we have received and inspected the returned item, we will issue a full refund. So go on and place that order. You are in good hands.
Shipping only within Canada. Fast & Free ground shipping on all orders over $99 anywhere in Canada! Select your preference when you checkout. Is your order below $99? We have a flat rate charge of $9. All orders shipped through Purolator. Confirmation of shipment method and a tracking number will be sent via email once your order has been processed.
Please feel free to contact us if you have questions regarding our return & shipping policy.